Use of Personal Information
We only use the information you give us to perform the services you request. For instance, if you fill out a form requesting more information about Lighthouse, we will use the information to provide you with content tailored to your interests. We may also use information you provide us or information we collect to help us solve problems about your experience on our website.
Why We Collect Data
We won’t collect more data than we need, but we do need to collect some to provide you with services and products, and to deliver content to you. We’ll use your data for the following:
- Special offers, news, updates, via email.
- Status and deliveries of your orders.
- Sending you information
The Type of Information We May Collect
If you fill out a form with us online, we may collect the following types of information about you: contact information, such as name, email, company, country and state, and specific information requests or interests.
When you visit our website, we may also collect your internet protocol (IP) address, browser type, operating system, computer or mobile device, or navigation and clickstream information. This information is used only to help us improve your experience on our website.
Lawful Bases for Processing Information
We will only process personal data about you where we have a lawful basis. Our lawful bases for processing your information could include where you give consent (for example, when you sign up for our mailing lists fill in a form) and other legitimate interests. These other legitimate interests include but are not limited to complying with laws that apply to Lighthouse and enabling us to administer our business (i.e., quality control, consolidated reporting, or customer service).
How long we keep data
Generally, we will retain your personal data for as long as reasonably necessary for legitimate business purposes. That means that, for example, we will retain information related to warranties until the warranty period has run out. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information.
What are your rights with regard to your data?
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us here. If we have processed your personal data based on your consent, you can withdraw it at any time.
In the event that you wish to complain about how we have handled your personal data, please contact euinfo@lighthouseinstruments.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Data Protection Authority in your country and file a complaint with them.